FAQs

COVID-19

Please note that we will continue to update this page in the run up to the event.

 

We’re Covid-stylin’!

We are extremely grateful to Peterborough City Council, the amazing team at Burghley House and our suppliers for working with us and helping us to stage Classic Ibiza in 2021. Below are the details and we will need your help and understanding to make them happen. Please can you share our plans with everyone in your party.

Do not attend the concert if:

  • within the 10 days prior to the concert, you have tested positive for Covid-19, have had contact with a known or suspected Covid-19 case, or you have been told to self-isolate
  • you are experiencing any known Covid-19 symptoms, currently as follows: a high temperature; a new, continuous cough; a loss of, or change to, your sense of smell or taste.

 

Headline measures

  • Dance zone [UPDATED]: due to a relaxation of Government measures, we have been able to reinstate the dance zone near the front of the stage for those of you that want to get closer to our amazing performers. In combination with our social spaces (see below), this means that you are getting the best of both worlds!
  • Social spaces and picnic zones [UPDATED]: due to overwhelmingly positive audience feedback, the picnic area will be divided into 3x3m “social spaces.” Each space can accommodate up to 6 people. If your group is larger than 6, you can choose adjacent spaces for all your party. If your group is smaller than 6, you will have lots of space! If you are concerned about social distancing, we recommend choosing a space on the side or towards the rear of the concert site. Each social space will be in clearly marked colour coded zones, the arena will be lit with festoon lighting and there will be clear walkways between each colour coded zone. This means that you will be able to find your party more easily during the evening and set up your own mini dance floor! What’s to lose?
  • Testing (if over 11 years old) [UPDATED]: you can now show your NHS COVID Pass to gain entry to the concert. If you do not yet have an NHS COVID Pass, proof of a negative Lateral Flow Test (taken in the last 24 hours) will still be required via a confirmation text message, email or on your NHS App. Instructions of how to do your test and how to report your result are included in each self-test kit. Once you have reported your negative test to the Government website you will receive a text message, email or NHS App notification shortly. Lateral flow tests are available free of charge from your local pharmacy, or can be ordered online here
  • Track and trace: if you are the lead booker, we already have your contact details. You and your party will also be asked to check in using the NHS COVID-19 app at various points around the site
  • Facemasks: you may choose to wear a facemask as you arrive, stand in queues and leave the concert site.

 

At the ticket gate

Your tickets will be checked on foot once you have either parked your car or been dropped off by your taxi. We recommend that you maintain social distancing at all times at the ticket gates and there will be a system in place to help you do this.

 

Ticket gate process:

  • Display: your NHS COVID Pass or negative Lateral Flow Test (if over 11 years old) via a confirmation text message, email or on the NHS App
  • Bag check: you are reminded not to bring any prohibitive items and adhere to our alcohol restrictions. There will be a fast-track lane for people without picnics
  • Search dogs: anyone attempting to enter the site with illegal substances will be refused entry
  • Ticket check: please have your tickets ready as a print-out or on your phone.

 

The concert site

  • Dance zone [UPDATED]: due to a relaxation of Government measures, we have been able to reinstate the dance zone near the front of the stage for those of you that want to get closer to our amazing performers. In combination with our social spaces (see below), this means that you are getting the best of both worlds!
  • Social spaces and picnic [UPDATED]: due to overwhelmingly positive audience feedback, the picnic area will be divided into 3x3m “social spaces.” Each space can accommodate up to 6 people. If your group is larger than 6, you can choose adjacent spaces for all your party. If your group is smaller than 6, you will have lots of space! If you are concerned about social distancing, we recommend choosing a space on the side or towards the rear of the concert site. Each social space will be in clearly marked colour coded zones, the arena will be lit with festoon lighting and there will be clear walkways between each colour coded zone. This means that you will be able to find your party more easily during the evening and set up your own mini dance floor! What’s to lose?
  • Walkways: the site will also have a number of clearly marked walkways to access the on-site amenities. Please help our stewards to keep them clear at all times.

 

Toilets, sanitation and litter

  • Hand sanitiser stations: there will be hand sanitiser stations across the site and at each queue point. Please make use of these frequently throughout the evening, including before and after visiting the toilets
  • Toilets: we’ve doubled the number of toilets this year, which will be constantly cleaned throughout the evening. A socially distanced queuing system will be in place with stewards there to help you
  • Litter: it’s especially important this year that you clean up after yourself. You will be provided with a litter bag at the gate and will be asked to take the contents home to recycle.

 

Card payment

While all our onsite vendors are able to accept card payment, we recommend that you bring an amount of cash in case there are any unforeseen problems.

 

Coach travel

We recommend that you hand sanitise before boarding and you may choose to wear a facemask and socially distance at all times.

 

More information

Further information, including the programme and FAQs can be found by visiting the Burghley House page of our website. Alternatively, send us an email and we’ll come back to you as soon as we can.

Performance & Venue
  • This is an open-air concert in the grounds of Burghley House
  • Seating is not provided so do bring garden chairs and rugs
  • Gazebo spaces are available on a first come first served basis at £20 per pitch, please book online (please note that the gazebo is not supplied)
  • Please note that the performance will contain lasers and flashing lights
  • Bag searches and trained search dogs will be in operation at the ticket checkpoints
  • Glass, neat spirits, pets, garden flares, private barbecues and Chinese lanterns are not permitted
  • The promoter reserves the right to modify the programme
Booking & Tickets
  • No online booking fees
  • Box office closes and last entry 9:00pm
  • Tickets cannot be exchanged, replaced if lost, nor money refunded
  • Under 18’s must be accompanied by an adult
  • For all corporate hospitality enquiries, please call 01283 841601 for details
Where is Burghley House?

Burghley House

Peterborough

Stamford, PE9 3JY. 

Burghley House is 1 mile from Stamford and 20 minutes north of Peterborough on A1.

 

From the South:

Take the Carpenters Lodge exit on the A1 signposted Burghley House

 

From the North

Follow the A1 south past Doncaster and Grantham

Approx. 30 mins south of Grantham you will reach the Stamford junctions labelled Carpenters Lodge and signposted to Burghley House.

Turn left to Stamford

Public Transport

Burghley's nearest station is Stamford, approx 1 mile from the entrance.  This is either a pleasant 30 min walk taking you through the park or a short taxi drive.  Stamford is a cross country link from the mainline from London to Edinburgh via Peterborough.  For more information please visit www.nationalrail.co.uk.

 

Which gates do we use on the night?

Please follow the yellow directional signs which will direct you to the most appropriate entry gate.

Are there facilities for disabled people?

Parking for the disabled will be close to the concert arena, a valid blue badge must be displayed. Disabled toilets are provided on the concert site. Please visit the Information Point for access to dedicated units.

How early can we park?

Access to the car parks is from 5:30 pm. The arena will be open from 5:30 pm.

Is parking free?

Yes

Where do we park?

Parking Stewards will direct you to designated free parking areas within Burghley. Please do not park on public highways, grass verges or under trees.

Can we leave our car at Burghley overnight after the concert?

No, overnight parking is not permitted at Burghley.

I have arranged to be dropped off and picked up...where do I do this?

Vehicles dropping passengers at the event will be directed to the drop off point. If passengers are being collected the driver of the vehicle will be directed to the same point as they were dropped off. We suggest that all pick-ups are back by 10:30pm to avoid outgoing traffic at the end of the concert. Full drop off and pick up instructions will be added to the website prior to the event.

Do we bring our own seats?

Yes...you are welcome to bring your own chairs, rugs and picnics if you like. Please be aware however, that for safety reasons you will not be permitted to position chairs or objects which could be hazardous within close proximity of the stage.

Can we bring Chinese lanterns to the event?

No. These are a danger to livestock and a severe fire risk for surrounding standing crops.

Can we bring glasses and bottles of drink?
  • You are alloweed to bring glass onto the concert site but this is not permitted in the Dance Area
  • You will be allowed to bring your own alcohol to a maximum of 75cl of wine or four cans of beer or cider or four cans of pre-mixed spirits per person. Wine boxes will be permitted if allocated across your party to the limits above. 
  • Neat spirits will not be permitted.
  • All bags will be searched and excess quantities of alcohol will be confiscated.
Are there any cash points at Burghley?

Unfortunately there are no cash points within Burghley Estate. While all our onsite vendors are able to accept card payment, we recommend that you bring an amount of cash in case there are any unforeseen problems.

Will there be toilets near where we sit?

Toilet facilities are located on the concert site.

How far will we have to carry our picnic chairs?

The greatest distance you will have to walk from any of the car parks is approximately 400m over parkland and roadways.

Is there camping onsite?

There is no camping onsite at Burghley. 

Can we bring a gazebo?

Yes if you pre-book but they are only permitted on the perimeter of the site and should not be bigger than 3m x 3m. The pitches for gazebos are sold on a first come first serve basis. The cost of a gazebo pitch is £20.00 and does not include the gazebo.

Can we bring an umbrella if it rains?

Hand held umbrellas yes. To prevent obstructing the view of other concert-goers, please do not use umbrellas during the performance.

Will photography be allowed?

The taking of photographs for personal use is fine but there are restrictions on ‘professional' cameras being used. There is no objection to pocket digital cameras and mobile phone cameras. High-end 35mm cameras, usually with detachable lenses, would normally qualify as ‘professional' type equipment, and these will not be permitted.

Will we get our money back if it rains?

No....the concert will go ahead come rain or shine.

How will we know if it has been cancelled?

We will email you and it will be announced on our website and social media channels.

I've ordered from the Box Office but my tickets haven't arrived yet, what do I do?

Please give the Box Office a call on 01283 841601 and they will be able to help. 

How many tickets are there for the show?

Tickets have been limited this year in case we have to implement social distancing measures. We have currently capped the audience at 5,000.

If there are that many people, how can we be sure to see the stage?

There will be plenty of room. All areas of the picnic and viewing area offer a good view of the stage, although you must bear in mind that people may choose to stand up in front of you.
 

Will Burghley House be open to the public on the day?

Yes the House will be open to the public on the day of the event.

Can we bring dogs?

With the exception of dogs assisting the visually impaired, no animals of any kind are allowed in the concert site. Please do not leave your pets in your car.

Can we bring a picnic?

Yes you are able to bring your own food and drink, including alcohol. Please note personal barbecues are not permitted. There will be a variety of food stalls on site if you would prefer not to bring a picnic (subject to current Goverment guidelines).

Are there any restrictions on the quantity of alcohol I can bring to the concert?
  • You will be allowed to bring your own alcohol to a maximum of 75cl of wine or four cans of beer or cider or four cans of pre-mixed spirits per person. Wine boxes will be permitted if allocated across your party to the limits above. 
  • Neat spirits will not be permitted.
  • All bags will be searched and excess quantities of alcohol will be confiscated.
What is the Programme for the evening?

Please note times might be subject to change

  • 17.30: Car parks and gates open (please note change of time to allow for additional checks)
  • 18.30: ‘Chill-out DJ set’
  • 20.00: ‘Sundowner set’
  • 21.00: ‘House DJ set’ (last entry)
  • 21.30: ‘Dance set’ and laser light show
  • 22.50: Concert finishes
Will there be fireworks?

No, but there will be a fantastic laser show throughout the second half.

Will there be catering in the arena?

There will be food stalls on site as well as a licensed bar, subject to Government guidelines. Please see “Catering” section.

Can I show my ticket on my smart phone / tablet rather than printing it out?

Yes, as long as you are able to fully download the ticket PDF, and open it on the screen of your device, the scanners will be able to verify it. Please be aware however that mobile signal is limited at Burghley. 

I'm looking to bring a large party, can we arrive by coach?

Yes, please call the office on 01283 841601 to discuss your requirements.

Can I smoke at the concert?

As the event is completely open air, there are no legal restrictions on smoking, with the exception of marquee structures such as the Concert Shop. However, we would encourage you to consider your fellow picnickers before lighting up, and dispose of cigarette ends with care.

Can I ask for a shout - out?

Yes you can. Please email into info@revival-productions.co.uk with your photo which includes the shout-out message ready to show on the screen by 4pm on the Thursday before the concert. No shout outs will be allowed on the concert day. 

What would you recommend bringing?

We recommend bringing appropriate clothing for the weather, and warm clothes even in good weather as the temperature often drops as darkness falls. The concert area and car parks are well lit, but it can be useful to bring a torch to help pack up your things and find your car.

While all our onsite vendors are able to accept card payment, we recommend that you bring an amount of cash in case there are any unforeseen problems.

I have a question that is not answered here – how can I contact the organisers?

You can either call the box office on 01283 841601 or email your question to info@revival-productions.co.uk

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